Privacy Policy

Effective Date: May 31, 2024


The National Center for Policing Innovation (“NCPI”, “we”, “us”, or “our”) respects your privacy and is committed to maintaining it through adherence to this Privacy Statement (this “Statement”).  NCPI has developed this Statement to describe how we may collect information about you through our website found at, and any mobile versions and mobile applications (collectively, the “Site”), or through any of your other interactions with us (collectively, the “Services”), how we use information, and how and under what circumstances we share that information.  Please note that this Site is owned and operated wholly by NCPI, and therefore subject to NCPI’s Privacy Statement.  You are no longer visiting the Department of Justice’s website.  


When you submit information to us or through the Site, you consent to the collection and processing of your information as described in this Privacy Statement.  Please read this Statement carefully to understand our policies and practices regarding your information and how we will treat it.  If you do not agree with any part of this Statement, please do not use our Site.


We may change this Privacy Statement from time to time.  The “Effective Date” legend at the top of the page indicates when this Privacy Statement was last revised.  Any changes will become effective when we post the revised Privacy Statement on the Site. Your continued use of the Services following these changes means that you accept the revised Privacy Statement.  If we significantly change how we handle your Personal Information (defined below), we may provide more prominent notice or obtain your consent as required by law.  If you do not wish to accept the changes, you should cease using the Services.


  1. Children Under the Age of 13


Our Site is not intended for or targeted to children under the age of 13. NCPI will never knowingly solicit or collect personally identifiable information from a child under the age of 13 through the Site without verifiable parental consent.  If we discover that a child under the age of 13 has submitted personally identifiable information without verifiable parental consent, we will delete that information.


  1. Information We Collect


NCPI collects personal information (“Personal Information”) about you when you voluntarily request information from NCPI, when you supply information through the Site, when your Agency (as defined below) provides your information to NCPI, or when you otherwise provide information in connection with use of our Services, including:


  • Contact Information: Information by which you may be personally identified, such as your name, postal and e-mail addresses, phone number, organizational and Agency affiliation, title, role, or position, and any other identifiable information that you choose or your Agency chooses to submit to us (“Contact Information”).
  • Course Data: Information about your enrollment and completion of courses, activities, or other content provided on the Site (“Course Data”).
  • Usage Data: Information about your Internet connection, IP address, the equipment and browser you use to access our Site, usage details, the domain from which you link to the site, traffic data, and information collected through cookies (“Usage Data”).
  • Cookies: We, like many organizations, also use cookies and similar technologies to enhance your experience on our Site. These technologies are small text files that allow us to store information on your mobile device or computer hard drive so that we can recognize your browser and capture certain information, such as browsing history and activities conducted while using the Site.  You can adjust how your Internet browser (like Chrome or Safari) responds to cookies (e.g., to warn you every time a cookie is sent, or to turn off all cookies). See your browser’s Help menu for these instructions. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before accessing the website. By disabling your cookies, please understand you will not have access to some of the features that enhance your user experience on the Site.  We also use analytical tools to measure traffic to our Site and how users interact with our Site.


  1. Where We Receive Personal Information


We collect Personal Information directly from you when you register for an account on the Site, e-mail us or respond to our e-mails, sign up for our trainings or our mailing list, connect or link to the Site via social networking sites, or otherwise share your Personal Information with us in connection with our Services.  We do not require anyone to submit Personal Information through the Site.  However, you may not be able to access or use all of our Services without providing Personal Information.


We also collect Personal Information from your employer, law enforcement agency, or other designated agent (“Agency”) when your Agency registers you for an account on the Site, updates or edits your user profile, or enrolls you for courses, activities, or other content on the Site.


We also collect Usage Data automatically as you navigate through our Site.  In general, we gather Usage Data about all of our users collectively, and not on an individual basis, for purposes such as determining which parts of our website users access most frequently. This Usage Data helps us determine which parts of our website are most beneficial for users, and how we can continually create a better overall experience for you. We use the Usage Data that we collect to operate, improve and personalize the Site, to provide customer service, and to detect, prevent and mitigate fraudulent or illegal activities.


  1. How We Use Information


NCPI collects and processes your personal data in connection with its business as a provider of law enforcement education services and to pursue our related legitimate interests and rights, including promotion and marketing of our services.  You agree that we may use your Personal Information as follows:


  • to provide you with services or information that you request from us and in order to fulfill our contractual obligations toward you;
  • to open your account, track your course enrollment and completion, and communicate with you;
  • to assist you with registration for classes and other events hosted by us or our associates;
  • to notify you about news and opportunities that may be of interest to you;
  • to notify or inform your Agency regarding your Course Data;
  • for security and to detect fraud or illegal activities;
  • to detect, prevent, mitigate or investigate activity we think may be potentially illegal, unlawful or harmful;
  • for archival and backup purposes in connection with the provision of the Services;
  • to enable us to comply with applicable legal and regulatory requirements, including national security or law enforcement requirements, or to comply with legal process served on us;
  • to protect our legal rights or property or other users;
  • to better understand how you access and use the Site, for the purposes of trying to improve the Site and/or Services, diagnose problems, administer our Site and/or Services;
  • to enforce our Site Terms of Use, agreements with you, or other applicable policies;
  • to operate, improve and personalize the Site, to provide customer service;
  • for any other purpose for which you provide your Personal Information;
  • in any other way we may describe when you provide the information; and
  • for any other purpose with your consent.


  1. Disclosing Your Information to Third Parties


Any information we gather, whether voluntarily provided by you or automatically collected, may be used for our internal business purposes and disclosed to third parties, as stated below.


  • Employees. We may disclose your Personal Information to our employees who need to know the Personal Information to fulfill any of the purposes outlined above.


  • Your Agency. We may share your Personal Information with your Agency for monitoring and reporting your course enrollment and completion and related purposes.


  • Agents and Service Providers. We may share Personal Information with other trusted companies or people to perform functions for which we engage them. Examples include maintaining our Site, sending e-mail, coordinating on-site trainings with our partner agencies, managing and updating customer lists, providing other marketing and promotional assistance, and providing other services related to the operation of our business.    NCPI does not sell any Personal Information to third parties and does not provide any information obtained through the Site to third parties for direct marketing purposes not directly supervised or authorized by NCPI.


  • Legal Compliance and Protection. Notwithstanding any other statements or representations in this Statement or elsewhere on our Site, we reserve the right to disclose any information in our possession if we are required to do so by law or we believe, in good faith, that such a disclosure is necessary to comply with the law, court order or other government or law enforcement agency, defend or enforce our rights or property, prevent financial loss or physical harm, or to respond to an emergency situation or protect the rights, property or safety of others.


  • Corporate Transactions. We may share and/or transfer your Personal Information to NCPI affiliates. NCPI also reserves the right to share and/or transfer Personal Information to a successor entity in the event of a transaction involving some or all of our business or assets.


  • With Your Consent. We may share your Personal Information with your consent or at your direction.


If  you would like to participate in training offered through the Site, provision of your Personal Information is necessary to enter into the contract with NCPI.  If you choose not to provide Personal Information, NCPI will not be able to track your course enrollment or completion, or provide other related services to you.  For any other casual browsers, provision of your Personal Information is purely voluntary.  You may use the COPS Training Portal website without disclosing Personal Information, and we will not obtain such information about you unless you choose to submit it to us.  Submission of Personal Information through this Site authorizes use by NCPI and our employees as disclosed in this Privacy Statement.


  1. Security


We want you to feel confident about using our Site to register with us and use our services.  We implement a variety of physical, technical and administrative security measures to maintain the safety of your Personal Information.  However, the security of information transmitted through the internet can never be guaranteed.  We (like all websites) cannot warrant or guarantee 100% security of any information you transmit to us through the Site.


  1. Managing “Do Not Track” Signals


Some browsers have a Do Not Track (“DNT”) feature that lets you tell websites that you do not want your online activities tracked.  When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, ad networks, plug-in providers, and other web services you encounter while browsing to stop tracking your activity via cookies or other tracking technologies.


  1. Third Party Links


The Site may contain links to websites maintained by third parties with which we have no affiliation.  This Statement does not reflect the privacy practices of those sites, and you should consult the privacy policies of those sites to learn about their practices.  A link to any third party site does not mean that we endorse it or the quality or accuracy of information presented on it.


In particular, please note that the Office of Community Oriented Policing Services (“COPS Office”) is affiliated with, and run by, the United States Department of Justice (“DOJ”).  The COPS training portal is operated through NCPI and supported by a cooperative agreement awarded by the DOJ’s COPS Office.  Many of the links and features on the Site therefore direct users to the DOJ’s COPS Office website.  Please note that all use of the DOJ’s website is pursuant to the policies, including the Privacy Policy, found on that website.  NCPI does not have any responsibility for the content of any third party site, including the DOJ’s COPS Office website.


  1. Changing or Deleting Personal Data


We strive to maintain the accuracy of Personal Information collected.  You can update your Personal Information through your user account portal, and if you have further questions about updating your information, we will work with you to correct any information you submitted to us upon your request.  You can also contact us to find out what Personal Information we have on file about you.  If you would like to delete your account, including all of your course registration and completion history, NCPI will do so upon a verified request from you.  Please note that if NCPI deletes your account at your verified request, NCPI will no longer have access to your course enrollment and completion history, and you will be solely responsible for that information.  If you have any questions about the Personal Information we maintain about you or would like to exercise your right to delete that information, please contact us at [email protected].


  1. California Residents

If you are a California resident under 18 years old and have an account with us or have linked to us through social media, you can request that we remove content or information that you have posted to our website or other online services. Note that fulfilment of the request may not ensure complete or comprehensive removal (e.g., if the content or information has been reposted by another user). To request removal of content or information, please email us using the contact information below.


  1. Contacting Us


If you have questions or comments about this Statement, please contact us at +1 (833) 650-7910 or [email protected].