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Introduction to Public Safety De-Escalation Tactics for Military Veterans in Crisis

The prevalence of “invisible wounds” among the veteran population is growing. One in five veterans who served in Iraq or Afghanistan experience post-traumatic stress disorder (PTSD) or major depression, but only half of those who need treatment seek medical help. Serious mental health challenges connected to military service such as depression, PTSD and anxiety have direct ties to substance abuse and homelessness, taking a heavy toll on those who have served. Law enforcement is often called to respond when a veteran is in crisis as they face significant challenges of reintegration into civilian society.


About This Course

The Introduction to Public Safety De-escalation Tactics for Military Veterans in Crisis course is designed to enhance the skills and capabilities of law enforcement officers and relevant first responders when encountering critical incidents involving veterans who may be in crisis.  The course aims to improve officer safety by providing students an understanding of PTSD and other challenging factors for veterans, provide proven verbal de-escalation techniques and reference to resources available to veterans to cope.

At the end of the course, the participant will recognize signs a person is a veteran and the multitude of factors that maybe impacting the veterans’ ability to reintegrate into their communities. Upon completion of the course, a participant will be able to practice multiple verbal de-escalation tactics to be used in crisis encounters with veterans to defuse potentially violent situations.

Download the Introduction to Public Safety De-Escalation Tactics for Military Veterans in Crisis Tips from the field, supported by current research

Warning: This course contains images, videos, and sounds that may be disturbing. Learner discretion is advised.

Primary Audience

The core curriculum is designed for direct dissemination to law enforcement practitioners and relevant first responders.

UT Law Enforcement Innovation Center (LEIC)

The UT Law Enforcement Innovation Center (LEIC) is an agency of the University of Tennessee Institute for Public Service. LEIC expands capabilities of law enforcement personnel by providing training that improves the quality of policing.